SMS Consent & Messaging Disclosure

What this program is

Save That Lead is a missed-call text-back service used by small local service businesses (plumbers, electricians, HVAC, lawn care, photographers, salons). When a consumer calls a participating business and the call goes unanswered, the business's dedicated phone number sends the caller one automated SMS acknowledging the missed call and offering follow-up. Messages are transactional customer-care replies to a call the consumer initiated. Save That Lead never sends marketing or promotional messages under this program.

How a consumer opts in

Consent is established by the consumer's own action: they place a phone call to the business. No phone lists are uploaded, purchased, or imported, and no number is ever texted unless it first called a participating business. When a call goes unanswered and a text-back is triggered, the caller — still on the line — hears the following audio notice before the call ends:

“Sorry we missed your call. You'll receive a text message from this number shortly so we can follow up. Message and data rates may apply. Reply STOP to opt out, or HELP for help.”

The caller then receives a single text message from the same business phone number they dialed. The system is technically incapable of texting a number that has not first placed a call to a participating business, and no message is ever sent unless the call goes unanswered and the disclosure above has played.

The message flow, step by step

Caller dials the business  →  call goes unanswered  →  caller hears the recorded disclosure on the line  →  one SMS is sent from the same number  →  caller can reply STOP to opt out at any time.

1. A consumer dials a participating business's phone number of their own accord.
2. The call rings the business. No text message is sent at this stage.
3. If — and only if — the call goes unanswered, the caller, still on the line, hears the recorded audio disclosure above before the call ends.
4. Immediately after, the caller receives exactly one SMS from the same business phone number they dialed.
5. The caller may reply STOP at any time to opt out permanently, or HELP for assistance.

Message frequency and rates

One (1) message per missed call. Duplicate texts to the same caller within a short window are automatically suppressed. Message and data rates may apply per the consumer's carrier plan.

Opting out and getting help

Reply STOP to any message to opt out — no further messages will be sent to that number. Reply HELP for help at any time, or contact support@savethatlead.com. Opt-outs are honored immediately and permanently unless the consumer re-subscribes by replying START.

Privacy

Phone numbers and message content are used solely to deliver the missed-call text-back service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service.

Sample messages

Examples of the texts sent under this program:

• “Hi, this is Mike's Plumbing — sorry we missed your call! We'll get back to you within the hour. Reply STOP to opt out, HELP for help.”
• “Thanks for calling Bright Spark Electric. We're with a customer right now but will call you back shortly. Reply STOP to opt out, HELP for help.”
• “Hi! This is Green Lawn Care returning your missed call. We'll reach back out shortly to help — thanks for your patience. Reply STOP to opt out, HELP for help.”